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Wed 18 - Thu 19 May 2022
Victory Room, Marvel Stadium, Docklands

17-18-19 May 2022, Marvel Stadium, Melb.

17-18-19 May 2022
Marvel Stadium, Docklands, Melb.

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17-18-19 May 2022
Marvel Stadium, Docklands, Melb.

Days
Hours

BUSINESS ESSENTIALS SEMINARS

[Day 1] Wed 18th May 2022

Medallion Room, Marvel Stadium, Docklands

12:15

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13:00

SmallBiz Customer Experience and Loyalty
  • Capitalise on 50%+ Consumers are seeking out Australian brands
  • Building customer loyalty; authentic branding
  • 61% Consumers expect SME response time on par with large companies
  • Automated customer service technology and tools
  • Customer centric business models
  • Learn how Customer Identity and Access Management (CIAM) is the foundation for frictionless, secure customer experiences
  • Learn how to enhance customer satisfaction to drive revenue
  • Learn how to accelerate time-to-market and improve security for customer-facing experiences.

Meet other speakers

Adam Selwood

CTO & Co-Founder

Andrew Page

Technical Services Manager

Despina Karatzias

Chief Navigator (GM)

Diane Tate

CEO

Dr Jana Schmidt

Technical Advisor, Assurance & Emerging Technologies

Drey Liautaud

Regional VP of Sale