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Wed 23rd - Thu 24th March 2022
Victory Room, Marvel Stadium, Docklands.

BUSINESS ESSENTIALS SEMINARS

[Day 2] Thu 24th March 2022

Medallion Room, Marvel Stadium, Docklands

12:15

-

13:00

SmallBiz Branding and Customer Experience

Take advantage of growing consumer interest in shopping locally while meeting the market’s post-pandemic higher customer service expectations.

  • 50%+ Consumers are seeking out Australian brands
  • Capitalise on shifting shopping local consumer trends
  • Building customer loyalty; authentic branding
  • 61% Consumers expect SME response time on par with large companies
  • Automated customer service technology and tools
  • Customer centric business models

Meet other speakers

Adam Siegel

CEO and Growth Advisor

Andrew Page

Lead Developer

Ashley Breeden

Founder & Managing Director

Daniela Herrara

Marketing and Business Development Manager

Grant Shoebridge PhD

PhD Special Counsel, Patent Attorney, Councillor

Harry Sanders

CEO & Founder